Air Canada makes it right
I went out last night to the local airport to pick up my newly repaired bag. After a few minutes the local ticket agent comes back with what I thought was my bag but it's not actually. It seems that the handle on the old bag was far too damaged for repair so they have replaced it with a brand new bag, which is of slightly better quality than my original.
I am no longer ticked off, and they have been taken off my (won't give this company my business unless there is absolutely no alternative) boycott list.
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Hi Rob--
Great blog!
We'd love to speak to you about a partnership with http://www.intoflight.com.
You can reach me at jfraser@intoproductions.com.
Best,
Jill Fraser
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